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1/ How can I get involved with the festival? Stewarding / Volunteering?
2/ How can I play at the festival?
3/ When do tickets go on sale?
4/ What do tickets cost?
5/ Where and how do I buy tickets?
6/ What if I move house between now and the Festival?
7/ How soon will money be processed?
8/ How do I get car parking or camper van / caravan / trailer-tent tickets?
9/ Do children 12 and under need tickets?
10/ What if I live outside of the UK?
11/ What information do I need when buying tickets?
12/ How and when will tickets be distributed?
13/ What do I do if I've bought a ticket - but it hasn't arrived yet!
14/ Can I cancel or return my tickets?
15/ But I bought a ticket and now I can't go - what shall I do?
16/ Can I leave tickets for friends to collect at the box office?
17/ When can I arrive on site?  What hours are the gates open?
18/ How do I get to the festival?
19/ How do I get from the train station to the festival site?
20/ Do I need to exchange my ticket for a wristband?
21/ What ID do I need to get into the Festival?
22/ Once I arrive, is the site easy to get around?
23/ I have a camper van/caravan/trailer-tent where do I camp?
24/ Are there any power points available for live-in vehicles?
25/ We are coming as a family, is there an area for us?
26/ Will I be able to drop off my family in the campsite?
27/ If I have a disability is this event suitable for me?
28/ Can I bring my pet?
29/ Can I bring in my own alcohol?
30/ Can I bring food into the festival?
31/ Can I Bar-B-Q?
32/ I am a trader / caterer - how do I apply to trade at the festival?
33/ Will food and drink be reasonable priced then?
34/ Can I get cash out at the festival?
35/ Drugs?
36/ Is it okay to bring my own sound system / stereo?
37/ Leave only footprints, take only photographs?
38/ Is it a good idea to bring children?
39/ When will I be entertained?
40/ What are the main outdoor activities?
41/ Will my tent be safe?
42/ Is there any lock up service for valuables?
43/ Where will I find lost property?
44/ And who can I contact after the festival for lost property?
45/ How do I keep up to date with the festival plans?
46/ I don't have a tent, can I hire one?


1/ How can I get involved with the festival? Stewarding / Volunteering?
You can volunteer to be a steward at the Outsider Festival, and an application form can be downloaded from our website, under the CONTACTS section. Roles are available within all kinds of areas of the festival from event
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2/ How can I play at the festival?
Submissions for this year's festival are now closed, thanks to everyone who submitted demos for us to listen to, we are currently going through all band submissions and will be contacting successful acts soon. We will be re-opening submissions for the next Outsider at the end of this year.
DO NOT SEND ANY DEMOS UNTIL NOTIFIED ON THIS WEBSITE.
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3/ When do tickets go on sale?
A limited number of early bird tickets are available until Monday 13 April. Full price tickets will go on-sale following this. You can find more information in the 'TICKETS' section of the website.
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4/ What do tickets cost?
The following prices are for all full price Outsider Festival 2009 tickets: (please note - OutRunner, OutRider and Rothie Relay participation is not included in the price of a festival ticket and requires on-line registration)

Weekend Adult ticket £60 plus booking fee
Weekend Kids ticket £20 no booking fee

Weekend Adult ticket with Camping
£80 plus booking fee
Weekend Kids ticket with Camping £35 no booking fee

Saturday Day Adult ticket £35 plus booking fee
Saturday Day Kids ticket £15 no booking fee

Sunday Day Adult ticket £35 plus booking fee
Sunday Day Kids ticket £15 no booking fee

Campervan/Caravan voucher (1 per vehicle) £12 no booking fee
Parking Pass (1 per vehicle) £7 no booking fee
Please note if you are bringing a campervan you do not need a parking pass as well.

Children
Children aged 5 - 12 years must have a suitable ticket.
UNDER 5s GO FREE (they will be issued with a wristband on arrival)
Children must be accompanied by an adult.
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5/ Where and how do I buy tickets?
Head to the 'Tickets' section of the website and follow the instructions to purchase. Registration for both the OutRunner, OutRider and Rothie Relay events can be made by following the 'Eventry' link on the 'Tickets' page.

You can also buy tickets in person at the following outlets:
Online Through this official website buy tickets
By phone: Tickets Scotland: 0870 220 1116
Eden Court: 01463 234 234
In person:
Tickets Scotland: 127 Rose Street, Edinburgh and 239 Argyle Street, Glasgow
Eden Court: Bishops Road, Inverness
Please note registration for the OutRunner and OutRider activities can be booked through this website only.

Camping
Each Festival Camper must have a Weekend Camping Ticket.
The campsite will be open from 12noon Friday 26 June to 12noon Monday 29 June.
Campervans - every Festival Camper must have a Weekend Camping Ticket and a Campervan/Caravan voucher per campervan
Caravans - every Festival Camper must have a Weekend Camping Ticket plus a Campervan/Caravan Voucher per caravan and a Parking Pass per towing vehicle.

Parking
Festival Campers who are bringing a vehicle must book a parking voucher in advance. Festival-goers who are NOT camping but wish to bring a vehicle may purchase a Parking Pass in advance or pay on arrival.
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6/ What if I move house between now and the Festival?
Please contact the ticket outlet where you purchased your ticket asap with your new .
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7/ How soon will money be processed?
Usually on the same day you buy the tickets but if not, within 5-7 days. If you have a problem with the transaction please contact the ticket outlet where you purchased your ticket.
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8/ How do I get car parking or camper van / caravan / trailer-tent tickets?
Car parking tickets can be obtained from our website at the same time as purchasing your festival tickets.
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9/ Do children 12 and under need tickets?
YES, at a reduced weekend festival ticket of £20. Children 5 and under are free. Kids tickets (5yrs - 12yrs) need to be purchased at the same time as an adult ticket, as all children need to be accompanied by an adult/ parent. Under 5's will be given a ticket when they come along on the day.
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10/ What if I live outside the UK?
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11/ What information do I need when buying tickets?
You need to submit your postal address, email, telephone number and credit/debit card details. This is all done on a secure server.
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12/ How and when will tickets be distributed?
Tickets will be sent out from 6 weeks prior to the event. Tickets will be sent via registered delivery to the postal address submitted at the time of purchase.
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13/ What do I do if I've bought a ticket - but it hasn't arrived yet!
If you haven't received your tickets by Friday 12 June please don't worry, contact the ticket outlet where you purchased your tickets.
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14/ Can I cancel or return my tickets?
Tickets cannot be refunded, nor returned.
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15/ But I bought a ticket and now I can't go - what shall I do?
Please see if you have friends or family who can go. If not, join our facebook group and see if there is someone out there who needs a ticket.
Please remember that we do not and cannot support or endorse selling tickets above face value. We don't want touts to operate before or during the festival, and we equally don't want you to be tempted by the higher prices you may be able to get for tickets.
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16/ Can I leave tickets for friends to collect at the box office?
No, please try to meet up before the festival or on arrival. The box offices won't hold tickets for you and anyone arriving without a ticket will be refused entry to the site.
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17/ When can I arrive on site? What hours are the gates open?
The earliest arrival is at 12noon on Friday morning when the campsite opens, and stays open until Monday 12noon. Please be aware of the Box Office opening hours: Friday: 12noon - 10pm, Saturday: 9am - 10pm, Sunday: 9am - 6pm.
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The earlier you arrive on Friday, the more chance you'll have of getting a nice spot in our beautiful campsite. But there is LOADS of room, so don't worry if you can't come until the evening; you'll have no problem finding camping space that's still not far from the main festival area. The whole site is very together.
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18/ How do I get to the festival?
Please think carefully about how you will get to the Outsider Festival, whilst we have car parking facilities, the fewer cars on the roads the better for everyone. We encourage lift sharing or using public transport as much as possible. The nearest train station is Aviemore, and the journey takes about 45mins from Inverness, 2.5 hours from Edinburgh & Glasgow, please go to www.thetrainline.com for train times etc. If you are travelling from London there is a fantastic sleep service which travels overnight arriving at Aviemore at 8.30am (you will need to book any mountain bikes onto this train if you're bringing one).
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19/ How do I get from the train station to the festival site?
The train station is only a 20min walk, 5min cycle to our festival site and there is a taxi rank available for those with.
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20/ Do I need to exchange my ticket for a wristband?
Yes, you will be able to do this on arrival at the event: Friday: 12noon - 10pm, Saturday: 9am - 10pm, Sunday: 9am - 6pm.
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21/ What ID do I need to get into the Festival?
You may be asked for ID, so to be on the safe side, please bring either your passport, driving licence or credit/debit card. If ID is for proof of age - it needs to be a passport or driving licence.
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22/ Once I arrive, is the site easy to get around?
Yes, there is only one entrance to the main site. This is easily accessible from the car park and directly opposite the main camping area. The campsite is part of the same field as the festival itself and is easy to find. There is a designated family & disabled camp area which will be signposted and situated close to the Campsite Office.
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23/ I have a camper van/caravan/trailer-tent where do I camp?
Live-in vehicles must be parked up in a area for caravans in the main camping area. You will be allocated a pitch 6m x 6m into which you can locate a single campervan, caravan and one support vehicle. No separate tents are allowed in this pitch due to health & safety regulations. However you can attach an awning to your vehicle.
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24/ Are there any power points available for live-in vehicles?
There are no power hook-ups available.
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25/ We are coming as a family, is there an area for us?
There will be an area for family camping. Please remember that family camping will tend to be noisy early in the morning and quiet late at night, so don't necessarily head there without children to get a good night's sleep! We do not allocate tickets for specific campsites, it's on a first come first served basis and there should be ample space for everyone. Sorry, but family camping will not have a live in vehicle area.
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26/ Will I be able to drop off my family in the campsite?
Yes, on Friday 26 June from 12noon there will be a 'Family Drop-Off' area at the campsite. This will allow families with young children to drop off tents and bags at the camping area. Cars must then be parked in the main car park which is only 250m from the campsite. The same pick-up facility will be available Monday morning. Please note due to the arena being open on Saturday & Sunday the 'Family Drop Off' will not be operational, only on Friday and Monday can this take place.
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27/ If I have a disability is this event suitable for me?
Yes. The disabled camping area is next to the Campsite Office and there are disabled toilets spread throughout the site. Disabled visitors should contact us before the event so that we can be as helpful as possible click here to email
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28/ Can I bring my pet?
Unfortunately no pets are allowed into the festival except guide dogs.
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29/ Can I bring in my own alcohol?
Yes, you can bring alcohol into the camping area to enjoy your bedtime sherry, but please don't bring it in any kind of glass bottles as glass is not allowed anywhere on site. The main event arena will have several bars where we serve a great selection of quality beers and delicious cocktails.
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30/ Can I bring food into the festival?
Yes you can, as long as it's not in any kind of glass containers, jars or bottles as there's a 'No Glass' policy on our site. However, there will be lots of stalls selling amazing local food for breakfast, lunch and dinner from as many organic, fair trade, local and ethical sources as possible.
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31/ Can I Bar-B-Q?
Yes you can. Please notify a steward or member of festival staff if you are having a sausage sizzle, they will ensure you are in a safe area to do so.
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32/ I am a trader / caterer - how do I apply to trade at the festival?
Application forms are available to download from the 'Contacts' page of this website. All the information you need will be on this form, so please don't send through any enquiries until you have read the form. If the form is not available on the website we have stopped taking applications.
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33/ Will food and drink be reasonably priced then?
Yes. Whilst we have limited control over food prices, there will be a huge range of quality food on offer, with as many organic, fair trade, local and ethical choices as possible.
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34/ Can I get cash out at the festival?
No, there are no cash machine facilities on-site. There are machines located a 20min walk into Aviemore.
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35/ Drugs?
Nope. We have a strict 'No Drugs' policy at Outsider festival.
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36/ Is it okay to bring my own sound system / stereo?
Nope. No amplified music and sound systems are allowed on the festival site nor the campsite.
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37/ Leave only footprints, Take only photographs…
Rothiemurchus Estate is one of the countries most beautiful environmental areas. There is a 'No Glass' policy around the whole site and we encourage everyone to recycle as much as possible. Dispose of any other rubbish you have using the bins provided in the event arena and campsite. Please remember that cigarette butts also have to be removed from the ground so please don't drop them!
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38/ Is it a good idea to bring children?
The Outsider Festival is designed as a family friendly event, we have lots of entertainment especially for children. There will be a supervised meeting point for lost children at the festival and this will be clearly signposted and information of the location will also be in the programme and in the Information Point.
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39/ When will I be entertained?
(Approx. timings, subject to change)
Saturday: Main Stage Tent: 12:00 - 23:00; Theatre Tent 10:00 - 12midnight, Acoustic Tent: 18:30 - Midnight; Activity Programme 10am - 7pm
Sunday: Main Stage Tent: 12:00 - 23:00; Theatre Tent 10:00 - 12midnight, Acoustic Tent: 18:30 - Midnight; Activity Programme 10am - 7pm
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40/ What are the main outdoor activities?
Outsider Active: headline activities
OutRunner Solo (Saturday) is a 12k run for individual runners which starts and finishes within the festival arena and follows a combination of trails, roads and passes along the shores of the spectacular Loch An Eilein.
Rothie Relay (Saturday) is for teams of 2, 3 or 4 runners and is a 4 lap relay run following part of the 12k route, heading up towards Loch An Eilein, looping back to the Start/Finish within the festival arena - each loop is approximately 5-6k.
OutRider 4 (Sunday) is a four hour, endurance mountain bike event. As a solo or as part of a team, the aim is to complete as many laps of the course as you can within four hours.
Outsider Duathlon Solo (both days) is for individuals who enter and complete both The OutRunner 12k Solo run on Saturday and The OutRider 4 on Sunday, riding as many laps as possible of a set course over 4hrs.
Outsider Duathlon 4 x 4 (both days) Four laps of a run, and four hours of biking, all a shared effort by teams of 2, 3 or 4 members. To qualify you must enter and complete both The Rothie Relay on Saturday and The OutRider 4 on Sunday.
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41/ Will my tent be safe?
Stewards & Security will make regular patrols around the camp sites, 24 hours a day. Please don't invite any potential thieves, no matter how friendly they may seem - at night, keep valuables close to you; at the bottom of your sleeping bag, or in your pillow case, are good ideas! The most sensible thing would be to not bring any valuables at all, if possible.
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42/ Is there any lock up service for valuables?
There are no lockers available on-site.
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43/ Where will I find lost property?
The Campsite Office will keep lost property and be open Friday to Sunday from 11am-11pm and Monday from 9.30am-1.00pm so please try to get there before you leave.
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44/ And who can I contact after the festival for lost property?
Please click here to e-mail us and give a clear description of the lost item (colour, size, distinguishing features). If it is a mobile phone, please provide us with the IMEI number.
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45/ How do I keep up to date with the festival plans?
You can keep checking back to our website for the latest news, or join our mailing list for breaking news, special offers, and confirmed bands before they are officially released!
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46/ I don't have a tent, can I hire one?
Yes, you can - through Tangerine Fields at www.tangerinefields.co.uk click on the Outsider Festival logo and pick the tent of your dreams.
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Lots more bands and djs along with a full activity programme will be
announced in late April.

The Outsider is a Homecoming Scotland event.


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